Privacy Policy
Last Updated: January 2024
Boyuan Rope ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our business.
1 Information We Collect
We collect information necessary to conduct B2B business transactions:
- Business Contact Information: Name, company name, job title, email address, phone number
- Inquiry Details: Product specifications, quantity requirements, delivery preferences
- Transaction Data: Purchase orders, shipping addresses, payment information (processed securely by third-party payment processors)
- Technical Data: IP address, browser type, device information when you visit our website
2 How We Use Your Information
We use collected information for the following purposes:
- Processing and fulfilling your orders
- Responding to inquiries and providing customer support
- Sending quotations, product updates, and technical documentation
- Maintaining quality control and compliance records (ISO 9001, classification society requirements)
- Improving our products and services
- Complying with legal and regulatory obligations
3 Information Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Logistics partners, payment processors, certification bodies (BV, DNV, LR, etc.)
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4 Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encrypted data transmission (SSL/TLS)
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
5 Data Retention
We retain your information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting requirements
- Maintain quality records and traceability (typically 7-10 years for marine products)
6 Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your data (subject to legal obligations)
- Objection: Object to processing of your data
- Portability: Request transfer of your data
To exercise these rights, contact us at bellaliu@dtltrope.com
7 International Transfers
Our operations are based in China. If you are located outside China, your information may be transferred to and processed in China. We ensure appropriate safeguards are in place for such transfers.
8 Cookies and Tracking
We use essential cookies to ensure our website functions properly. We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect website functionality.
9 Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
10 Contact Us
For questions or concerns about this Privacy Policy, please contact:
Boyuan Rope
Email: bellaliu@dtltrope.com
Phone/WhatsApp: +86-15553920719
Address: OCC Building, Beicheng New District, Linyi City, Shandong Province, China
This Privacy Policy is provided in accordance with applicable data protection laws and regulations. By using our services, you acknowledge that you have read and understood this policy.